Frequently Asked Questions about Shipping&Payment

Frequently Asked Questions about Shipping&Payment

●I have been having issues with lightsabers, what should i do?

Click the message button on the bottom right corner, if we’re not online,

Try to click "FAQs" to see if this solve your issue.

If still not, we’ll reply you as soon as we see you meassge(no later than 24 hours)

●What is your Shipping Time Globally?

Normally our shipping time is 2-4 weeks, 1 week or so if there’s stockhouse in the country like US.

Your tracking number will be displayed after 3-5 business days after you ordered the product.

However, if the product is new-arrivals, then the shipping speed may be delayed a bit cause the product is still under production.

●Do you ship to other countries other then the USA?

Yes, We support global delivery.

●How long is my purchase warranty?

Our full saber electronic kit and hilt products carry a one (1)
year limited warranty from date of receipt.

For details, please refer to the warranty section of the manual.

●Directions for opening pelican case for first time:

With the number wheels on "0 0 0", slide the button to the right. Lock should release and case should now be unlocked and able to be opened.

●How can I pay for the saber on this website?

Right now we can accept Paypal、VISA、MASTER CARD and AMEX.

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